Device DIAGNOSTIC app

ART DIRECTION / VISUAL DESIGN / ILLUSTRATION

T-care is the support system for smartron users. The T-care eco system has other services like live chat, store locators and device diagnostics.
The Device diagnostics application, with the help of a 36 point check, helps users to self assess the device health.

Role and responsibilities
I was responsible as the art director in this project. My primary responsibilities were to define the following:

1. Design a cohesive visual language.

2. Define the style for

   • Iconography

   • Typography

   • Illustrations

3. Design the UI kit that could be used by other teams for further develop the app ecosystem.

   Before starting with the project the pre-existing team had already defined the User experience flows, user personas, service blueprint and wireframes.

Beginning with the mood board which was a visual representation of emotions attached with the app like care, together, side-by-side, comfort, support, communication and frustration, I defined the visual language, including color palette, typography, and overall look and feel of the app.

I also created the illustrations for the 36 diagnostic tests, that were simple, realistic and easy to understand. The extensive style guide included button styles, font styles, chat user-interface elements and cell design examples among other things.