Head of Design at EDGE Industries · Bengaluru

I design calm for complex systems, across defence, energy, fintech, telecom and gaming, and build the teams that ship it.

13
years
0→1
products
0→1
teams
9
industries

How I work

01

Zero to one

I'm happiest at the start. No team, no system, no product yet. I set up all three.

02

Startup risk

Founding designer twice, at GetMega and EDGE. I bet on early teams, not safe ones.

03

Hard problems

Defence command systems, a digital twin of the grid, real money games. The harder, the better.

04

Hands on

I've led teams and still design the screens myself. I don't hand off the hard parts.

9 industries

From packaging to the power grid, 2013 to today.

Branding
Elephant Grabhouse
Banking
Globant Clay
IoT
Smartron
Gaming
GetMega
Fintech
Simpl
D2C
Consulting
Telecom
Onic
Energy
EDGE Electra
Defence
EDGE Atmos

A bit about me

I'm Muktai. I design the way I cook, by feel and with a lot of tasting.

I'm Head of Design at EDGE Industries in Bengaluru, and a postgraduate of the University of the Arts London.

Home is Meraki, a small house with a big garden where we grow our own veggies. I share it with my husband, an engineer turned designer, and five rescued dogs who run the place.

  • Muffinthe pug
  • Momothe lab
  • Berlinthe chow chow
  • Mizuthe naughtiest husky
  • Kumoour newest rescue, a baby chow chow

When I'm not working, you'll find me in the garden, watching (or impatiently waiting for) the next episode of MasterChef, or cooking something sweet.

Muktai sitting in her garden at Meraki with her dogs Mizu, Muffin, Momo and Berlin
At home in Meraki with Mizu, Muffin, Momo and Berlin.

Head of Design

May '24 to Present (2 years 5 months)

MissionEDGE builds deep-tech products for population-scale problems across energy, governance, defence, healthcare and education, using AI, ML, VR, IoT and blockchain.

  • Founding designer. Built the design team and products from 0 to 1.
  • Led EDGE Atmos (defence) and EDGE Electra (energy), and designed the core flows myself.
  • Built one design system that scales across products and suites, plus an AI-assisted, code-first workflow.
EDGE Atmos

EDGE Atmos

Unified situational awareness and decision support for defence

  • Detection to engagement, in one tool
EDGE Electra

EDGE Electra

An AI grid operating system and living digital twin of the power grid

  • Reliability and clean energy
Design system

Design system

One system across two products and three surfaces, built to scale to new products and suites as a SaaS company

  • Built from week one
  • Ready for every new product

Code-first prototyping

AI-assisted prototypes as the default review artefact

  • Weeks of debate into afternoons

Design Consultant

'25 to '26 (1.5 years)

  • Redesigned the entire product for Pakistan's first digital telco.
  • Ran remote research with the Karachi team; app rating went 2.4 → 3.7.
  • Won 2 Pakistan Digital Awards in 2026.
Web and app revamp

Web and app revamp

The full Onic product, redesigned end to end across Android, iOS and web

  • 2.4 → 3.7 app store rating
Onboarding

Onboarding

Every small step on its own screen, with reassurance

  • First-time digital users
Family plan

Family plan

Designed around the household, not the individual

  • One payer, many users
Awards

Awards

Best Innovated Mobile App and Best Digital Customer Service Team

  • Pakistan Digital Awards 2026

Director, Head of Design

Sep '22 to '24 (about 2 years)

  • Led a team of 22 across product, brand, marketing and social, hands on throughout.
  • Redesigned checkout and refunds: 99.6%+ order success at 0.5M orders a month.
  • Merchant analytics with 90%+ adoption across 600+ merchants.
  • Led the rebrand as Simpl became a checkout network.

Simpl Checkout

One-tap checkout for D2C brands

  • 40% conversion efficiency
  • 99.6%+ order success rate
  • 0.5M orders a month
Merchant tools

Merchant tools

Dashboard, Smart Coupon Manager and COD Manager

  • 90%+ adoption, 600+ merchants
  • 48% lift in share of wallet
Simpl 2.0

Simpl 2.0

A full rebrand for a company doing a U-turn

  • Shelved, still my proudest work
Growth, brand & social

Growth, brand & social

Referral programme, brand campaigns, social media and D2C merchant mentoring

  • 2k → 38.8k followers
  • 7.8% lift in organic acquisition

Head of Product Design

May '19 to Aug '22 (3 years 3 months)

  • Founding designer, fourth employee. Built the team from 0 to 11.
  • Designed Poker and Rummy myself; Poker grew revenue 471%.
  • Built Omega, an internal CRM for personalised tournaments.
GetMega Social

GetMega Social

Friends, chat, profiles and video at the table

  • ~100 → ~2,500 daily referrals
Texas Hold'em Poker

Texas Hold'em Poker

A calm, portrait, one-thumb poker game

  • 471% increase in revenue
  • 87% of company revenue
Omega

Omega

A control room for personalised tournaments

  • Ops independent of engineering
The team

The team

From a team of one to eleven

  • Built from 0 to 11

Career highlights

Past experiences

Design Consultant

2018 to 2019

Axis Bank's mobile banking web product with Bridgei2i, and an employee intranet for Bestseller.

Lead UI Designer

2017 to 2018

A design system for all digital products, device interfaces, companion apps and a consistent brand.

Senior UI Designer

2016 to 2017

Work with Citi's UX lead, Euler Hermes' diagnostic tool and Starmeup, Globant's recognition tool.

Visual Designer

2015 to 2016

Web UI, brand identity and content strategy. Grabhouse was acquired by Quikr.

Associate Designer

2013

Branding for Flipkart's millennial clothing line, and packaging for PaperBoat and Tzinga.

Where I trained

Education

2013 to 2014

University of the Arts London

London College of Communication · London

MA Graphic Branding and Identity

A year of research into the dual cultural identity of second-generation British Indians, which became _ING, my masters project.

See the masters project →
2008 to 2012

MIT Institute of Design

Pune, India

Bachelor of Design, Communication Design

Four years of foundations in typography, branding and visual communication, ending with a diploma project at Elephant Design.

Internships along the way

  • Landor AssociatesGraphic design · Tokyo · 2012
  • DY WorksGraphic design · Mumbai · 2011
  • AlphabeticalSummer intern · London · 2014
  • 100% OpenService design · London · 2014

Consulting

While we bootstrapped EDGE, I took on consulting on the side to keep things going. At Simpl I had worked closely with a lot of D2C brands and loved how they think, so that's where I went. Brand, web and product work for founders.

Masters project · LCC, London · 2014

Dual cultural identity of second-generation British Indians

A year of fieldwork at weddings, festivals and focus groups, which led to _ING, a brand that celebrates being both British and Indian.

Read the project →
The animated ing logotype

Building something that matters?
Let's talk.